In a world where technology is advancing at an ever-increasing pace, companies now rely more than ever on their IT and Communications providers taking the time to really understand their business and advise on, design and deploy the best solutions to meet their requirements in order to sharpen their competitive edge.
At the same time, however, consolidation across the IT & Communications industry is rife. As a result, many firms struggle to find suppliers who can offer a truly tailored, personal service. They are either too big and too regimented, with rigid systems and procedures in place that make it impossible for them to be nimble, flexible and proactive; or too small, lacking the resources to be effective and the influence and contacts to get things done.
DoubleEdge was formed to bridge this gap. Whether you’re looking for a bespoke solution to a complex requirement, or simply want a more attentive and proactive service with less red tape to deal with, we’d love to hear from you.
VOICE
As the line between “Voice” and “Data” becomes increasingly blurred, discover some of the ways we can help you use these changes to your advantage.
VOICE
Traditional ISDN services are currently being phased out across the UK, forcing firms to move to IP-based alternatives. Discover some of the ways we can help you make the most of your voice services...
DATA
From from cloud to high performance connectivity, we offer market-leading solutions and impartial advice on the best options for your needs.
DATA
To get the most out of today’s powerful business applications, companies need to make the right choices on how their services are delivered. From cloud to high performance connectivity, learn about our market-leading solutions.
MOBILE
Learn about our range of innovative services designed to help you manage devices, cost, security and compliance.
MOBILE
Mobile comms are transforming the way we work, but the pace of change brings complex challenges. Find out how we help our clients manage devices, cost, security and compliance.
COMPLIANCE
Learn how we can help you not only meet your obligations, but improve efficiency, reduce cost and turn regulatory compliance into a competitive asset.
COMPLIANCE
Regulatory requirements for financial institutions are growing in scope, as are the penalties for breaches of compliance. See how we can help you transform compliance from a cost into a competitive asset.
COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING
Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]
MIFID II COMPLIANT HOSTED TELEPHONY – DOUBLE EDGE BRING COMPLIANT CLOUD-BASED CALL RECORDING SOLUTIONS TO FINANCIAL FIRMS
The Gap in MIFID 2 Compliant Call Recording Solutions For Hosted Telephony SystemsCompliant hosted telephony - in the UK alone, millions of companies have already ditched their on-premise phone system to reap the many benefits of hosted telephony - reduced costs, lower admin resource requirements, future-proofing, scalability and greater resilience to name a few. However, ensuring that calls are recorded and stored in line with MiFID II and other regulatory requirements continues to pose a [...]