EXPERTISE THAT ADDS VALUE TO YOUR BUSINESS
Many companies are paying too much for comms services that are often misaligned with business needs. They also lack the time, skills or resource to address these issues and other important IT projects. Our consultancy services provide the support and depth of expertise you need to drive performance and profitability.
BILLING ANALYSIS
The challenges of managing a large mobile fleet often obscure opportunities to cut cost or rationalise services. We are specialists in mobile cost reduction and our billing analysis service underpins this through benchmarking your current rates, exposing inaccurate tariffs and invoicing errors, and identifying redundant services and devices.
FLEXIBLE IT RESOURCING
IT managers need to control headcount and cost, but must also deliver the services that businesses demand. Find out how we’re helping them address short- and medium-term skills gaps with access to a pool of accredited, multi-disciplinary IT professionals, and how you can access the resource you need to get the job done.
BENCHMARKING
Our consultants often work alongside business procurement functions, using benchmarking data to identify opportunities for better deals from mobile service providers. Take a closer look at how our experience and market knowledge can help you evaluate your current rates and terms against the industry’s best – and guide you on achieving improvements.
CONTRACT NEGOTIATION
Whatever the stage of your mobile contract, our specialists have the expertise to negotiate the best possible rates and terms with either incumbent suppliers or new providers. Our analysts have previously worked for mobile operators and use this knowledge and market intelligence to evaluate your current deal before securing sustainable cost savings.
CONTRACT ASSESSMENT
Complex mobile tariffs, inflexible contracts and billing errors frequently result in unnecessary cost and superfluous services. We have a deep understanding of the mobile market and can objectively assess your current provision, identify contract irregularities, recover overpayments and negotiate agreements that work best for you.
COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING
Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]
MIFID II COMPLIANT HOSTED TELEPHONY – DOUBLE EDGE BRING COMPLIANT CLOUD-BASED CALL RECORDING SOLUTIONS TO FINANCIAL FIRMS
The Gap in MIFID 2 Compliant Call Recording Solutions For Hosted Telephony SystemsCompliant hosted telephony - in the UK alone, millions of companies have already ditched their on-premise phone system to reap the many benefits of hosted telephony - reduced costs, lower admin resource requirements, future-proofing, scalability and greater resilience to name a few. However, ensuring that calls are recorded and stored in line with MiFID II and other regulatory requirements continues to pose a [...]