EXPERTISE THAT ADDS VALUE TO YOUR BUSINESS
Many companies are paying too much for comms services that are often misaligned with business needs. They also lack the time, skills or resource to address these issues and other important IT projects. Our consultancy services provide the support and depth of expertise you need to drive performance and profitability.
BILLING ANALYSIS
The challenges of managing a large mobile fleet often obscure opportunities to cut cost or rationalise services. We are specialists in mobile cost reduction and our billing analysis service underpins this through benchmarking your current rates, exposing inaccurate tariffs and invoicing errors, and identifying redundant services and devices.
FLEXIBLE IT RESOURCING
IT managers need to control headcount and cost, but must also deliver the services that businesses demand. Find out how we’re helping them address short- and medium-term skills gaps with access to a pool of accredited, multi-disciplinary IT professionals, and how you can access the resource you need to get the job done.
BENCHMARKING
Our consultants often work alongside business procurement functions, using benchmarking data to identify opportunities for better deals from mobile service providers. Take a closer look at how our experience and market knowledge can help you evaluate your current rates and terms against the industry’s best – and guide you on achieving improvements.
CONTRACT NEGOTIATION
Whatever the stage of your mobile contract, our specialists have the expertise to negotiate the best possible rates and terms with either incumbent suppliers or new providers. Our analysts have previously worked for mobile operators and use this knowledge and market intelligence to evaluate your current deal before securing sustainable cost savings.
CONTRACT ASSESSMENT
Complex mobile tariffs, inflexible contracts and billing errors frequently result in unnecessary cost and superfluous services. We have a deep understanding of the mobile market and can objectively assess your current provision, identify contract irregularities, recover overpayments and negotiate agreements that work best for you.
BUSINESS CONTINUITY – INFORMAL ROUND TABLE SESSION 02/04/20
Business Continuity Plans - informal online round table session on Thursday 2nd April at 11am For years, telecoms companies have been telling businesses about the "ISDN cut-off" in 2025, when ISDN services will be completely withdrawn from service, and encouraging firms to embrace the benefits of IP telephony solutions sooner rather than later. Hosted VoIP systems in particular offer the flexibility to work from anywhere, on any device; the ability to scale up or down at the click of [...]
COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING
Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]