Signal Compliance Recording

SIGNAL COMPLIANCE RECORDING

Signal Compliance Recording: capture and securely archive employees’ Signal messages, chats, calls, files and attachments for FCA and MiFID II compliance.

THE IMPORTANCE OF RECORDING SIGNAL FOR REGULATORY COMPLIANCE

Signal messenger, initially launched in 2014, is an instant messaging, voice calling and video calling application with a growing base of more then 40 million monthly active users.

As well as using end-to-end encryption, similar to other IM apps like WhatsApp, it also incorporates additional privacy features and collects a minimal amount of personal data. These privacy features were instrumental in Signal winning millions of new users when Facebook announced a change in WhatsApp’s privacy policy at the start of 2021.

With this continually growing adoption of Signal, compliance departments worldwide are now faced with another communications channel which must be recorded and securely archived to ensure regulatory compliance.

Recording Signal for Regulatory Compliance
Signal Compliance

SIGNAL ARCHIVER OVERVIEW

Signal’s software is free and open-source. Our compliant Signal recording solution uses a slightly modified version of the official Signal app, allowing us to capture all communications to and from the user’s device (mobile or desktop), while retaining the exact same user experience, encryption, security features and functionality as the original Signal application.

All messages (including disappearing messages), voice calls, multimedia and file attachments are recorded in line with FCA, MiFID II, FINRA and other regulatory requirements. Recorded data is then pushed to the chosen archive platform, e.g. Global Relay, Bloomberg Vault etc., or the Signal Archiver’s default archive which comes with basic e-discovery capabilities to allow the searching and retrieval of recordings for internal auditing purposes or regulator requests.

SIGNAL COMPLIANCE FOR CORPORATE & PERSONAL (BYOD) DEVICES

Signal Recording for Company Phones

Signal Recording for Company Phones

  • Instead of regular Signal, use Signal Archiver with corporate device’s native SIM number
  • Capture all employee chats, disappearing messages, attachments and voice calls
Signal Recording for BYOD

Signal Recording for BYOD Users

  • Signal Archiver associated to a second, virtual number
  • Use regular Signal for personal communications
  • Use Signal Archiver for work communications
Recorded vs Unrecorded Signal

SIGNAL COMPLIANCE FEATURES

‌‌‌ Works on Apple / iOS and Android devices ‌‌

‌ Equally suitable for company-issued and BYOD phones ‌‌

‌ Works on Signal mobile app and Signal Desktop interface ‌‌

‌ Uses the standard Signal interface and encryption ‌‌

‌ All communications with other users remains encrypted ‌‌

‌ Captures & archives all individual and group Signal messages, including text, multimedia, files, disappearing messages and voice calls ‌‌

‌ Signal recordings are uploaded to the company’s enterprise archive including content, employee email, and message metadata ‌‌

‌ Search, view & retrieve message contents, recipients, attachments and multimedia in the corporate archive ‌‌

‌ Complete separation of business and personal Signal communications

‌ Automatic archiving operates in the background without any user intervention ‌‌

‌ End-to-End encryption from the user’s device through to the corporate archive

Contact us on 020 3869 2442 or via the form below for more details or to arrange a trial or free demo

    • shutterstock_225243823

      COMPLIANT WHATSAPP RECORDING

      THE NEED FOR WHATSAPP COMPLIANCE MONITORING The last few years have seen explosive growth in the use of encrypted Instant Messaging applications, such as WhatsApp and WeChat, by commodities traders, brokers and other regulated individuals, and increased adoption of BYOD policies. With penalties for non-compliance becoming ever more severe, financial services organisations need a compliant WhatsApp recording solution that not only captures and securely archives these [...]
    • Medical (4)

      EMERGING TECHNOLOGIES WITHIN HEALTHCARE

      With many medical practices remaining open throughout the pandemic and focusing on remote consultations, we are now seeing a shift in guidelines from NHS England, urging anyone in need of medical support to seek the advice and care they need, including face to face if required. Not only now, but for future operational efficiency, practices are looking to technologies that can help them to better accommodate and serve their patients. This is now amplified by an increasing pressure to [...]