VOICE

DATA

MOBILE

Compliance monitoring and surveillance

COMPLIANCE

DoubleEdge Professional Services was founded in 2009 by telecom industry veterans Steve Burges and Alex James to cater to a rapidly growing demand among businesses for capable, hands-on IT & communications provision and expert consultancy services.

The technology landscape is becoming increasingly complex, presenting firms with numerous challenges, as well as countless opportunities. At DoubleEdge, we believe that proactive, knowledgeable support from people who really care is at the heart of delivering performance improvement.

THAT’S THE DIFFERENCE WITH DOUBLE EDGE.

Our Services

Learn about our industry-leading fixed & mobile voice and data services, strategic and cost consultancy and communications compliance solutions.

Case Studies

See some real-life examples of DoubleEdge’s work in action and how our clients have benefited from our innovative and customer-focused approach.

About Us

Discover what makes DoubleEdge’s service unique and why we are the supplier of choice for many market-leading companies around the world.

News

Hear about the latest industry developments and how your business can take advantage of them.

25 YEARS OF DOUBLE EDGE

“In an industry where customer service seems to have taken a back seat, we’ve evolved our business to focus 100% on the needs of our clients”

Steve Burges, Managing Director

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    BUSINESS CONTINUITY – INFORMAL ROUND TABLE SESSION 02/04/20

    Business Continuity Plans - informal online round table session on Thursday 2nd April at 11am For years, telecoms companies have been telling businesses about the "ISDN cut-off" in 2025, when ISDN services will be completely withdrawn from service, and encouraging firms to embrace the benefits of IP telephony solutions sooner rather than later. Hosted VoIP systems in particular offer the flexibility to work from anywhere, on any device; the ability to scale up or down at the click of [...]
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    COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING

    Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]