VOICE

DATA

MOBILE

Compliance monitoring and surveillance

COMPLIANCE

DoubleEdge Professional Services was founded in 2009 by telecom industry veterans Steve Burges and Alex James to cater to a rapidly growing demand among businesses for capable, hands-on IT & communications provision and expert consultancy services.

The technology landscape is becoming increasingly complex, presenting firms with numerous challenges, as well as countless opportunities. At DoubleEdge, we believe that proactive, knowledgeable support from people who really care is at the heart of delivering performance improvement.

THAT’S THE DIFFERENCE WITH DOUBLE EDGE.

Our Services

Learn about our industry-leading fixed & mobile voice and data services, strategic and cost consultancy and communications compliance solutions.

Case Studies

See some real-life examples of DoubleEdge’s work in action and how our clients have benefited from our innovative and customer-focused approach.

About Us

Discover what makes DoubleEdge’s service unique and why we are the supplier of choice for many market-leading companies around the world.

News

Hear about the latest industry developments and how your business can take advantage of them.

25 YEARS OF DOUBLE EDGE

“In an industry where customer service seems to have taken a back seat, we’ve evolved our business to focus 100% on the needs of our clients”

Steve Burges, Managing Director

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    COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING

    Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]
  • MiFID II Compliant Hosted Telephony

    MIFID II COMPLIANT HOSTED TELEPHONY – DOUBLE EDGE BRING COMPLIANT CLOUD-BASED CALL RECORDING SOLUTIONS TO FINANCIAL FIRMS

    The Gap in MIFID 2 Compliant Call Recording Solutions For Hosted Telephony SystemsCompliant hosted telephony - in the UK alone, millions of companies have already ditched their on-premise phone system to reap the many benefits of hosted telephony - reduced costs, lower admin resource requirements, future-proofing, scalability and greater resilience to name a few. However, ensuring that calls are recorded and stored in line with MiFID II and other regulatory requirements continues to pose a [...]