VOICE
DATA
MOBILE
COMPLIANCE
DoubleEdge Professional Services was founded in 2009 by telecom industry veterans Steve Burges and Alex James to cater to a rapidly growing demand among businesses for capable, hands-on IT & communications provision and expert consultancy services.
The technology landscape is becoming increasingly complex, presenting firms with numerous challenges, as well as countless opportunities. At DoubleEdge, we believe that proactive, knowledgeable support from people who really care is at the heart of delivering performance improvement.
THAT’S THE DIFFERENCE WITH DOUBLE EDGE.
Our Services
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Case Studies
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About Us
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News
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25 YEARS OF DOUBLE EDGE
“In an industry where customer service seems to have taken a back seat, we’ve evolved our business to focus 100% on the needs of our clients”
Steve Burges, Managing Director
COMPLIANT WHATSAPP RECORDING
THE NEED FOR WHATSAPP COMPLIANCE MONITORING The last few years have seen explosive growth in the use of encrypted Instant Messaging applications, such as WhatsApp and WeChat, by commodities traders, brokers and other regulated individuals, and increased adoption of BYOD policies. With penalties for non-compliance becoming ever more severe, financial services organisations need a compliant WhatsApp recording solution that not only captures and securely archives these [...]
EMERGING TECHNOLOGIES WITHIN HEALTHCARE
With many medical practices remaining open throughout the pandemic and focusing on remote consultations, we are now seeing a shift in guidelines from NHS England, urging anyone in need of medical support to seek the advice and care they need, including face to face if required. Not only now, but for future operational efficiency, practices are looking to technologies that can help them to better accommodate and serve their patients. This is now amplified by an increasing pressure to [...]