VOICE
DATA
MOBILE
COMPLIANCE
DoubleEdge Professional Services was founded in 2009 by telecom industry veterans Steve Burges and Alex James to cater to a rapidly growing demand among businesses for capable, hands-on IT & communications provision and expert consultancy services.
The technology landscape is becoming increasingly complex, presenting firms with numerous challenges, as well as countless opportunities. At DoubleEdge, we believe that proactive, knowledgeable support from people who really care is at the heart of delivering performance improvement.
THAT’S THE DIFFERENCE WITH DOUBLE EDGE.
Our Services
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Case Studies
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About Us
Discover what makes DoubleEdge’s service unique and why we are the supplier of choice for many market-leading companies around the world.
News
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25 YEARS OF DOUBLE EDGE
“In an industry where customer service seems to have taken a back seat, we’ve evolved our business to focus 100% on the needs of our clients”
Steve Burges, Managing Director
MIFID II COMPLIANT HOSTED TELEPHONY – DOUBLE EDGE BRING COMPLIANT CLOUD-BASED CALL RECORDING SOLUTIONS TO FINANCIAL FIRMS
The Gap in MIFID 2 Compliant Call Recording Solutions For Hosted Telephony SystemsCompliant hosted telephony - in the UK alone, millions of companies have already ditched their on-premise phone system to reap the many benefits of hosted telephony - reduced costs, lower admin resource requirements, future-proofing, scalability and greater resilience to name a few. However, ensuring that calls are recorded and stored in line with MiFID II and other regulatory requirements continues to pose a [...]
COMPLIANT WHATSAPP RECORDING – DOUBLE EDGE PARTNER WITH TELEMESSAGE TO BRING MIFID2 AND GDPR COMPLIANT WHATSAPP SERVICE TO REGULATED FINANCIAL FIRMS
Continuing to build on their strong presence in the Financial Services arena and the growth of their Communications Compliance portfolio, DoubleEdge have partnered with Telemessage to provide a compliant WhatsApp recording service to financial firms both in the UK and worldwide.The increasing popularity of WhatsApp among traders, brokers and other regulated individuals has been causing a major headache for Compliance departments. Under MiFID II, Dodd-Frank and SYSC 10A regulations, to name [...]