If you’re moving office in the next 3 months, there’s a good chance your IT networks won’t…
With over 20 years in the business, we’ve helped countless organisations relocate their voice and data networks. Invariably though, businesses come to us with unforeseen connectivity problems just weeks before the move date.
NETWORK ISSUES COMMONLY ARISE FROM:
- Underestimated installation timescales
- Network access inside and outside the building
- Network requirements and local availability
- Network redundancy and access to the building
- Building alterations and wayleave permissions
- Network installation costs and surcharges
A Nightmare On Beak Street – Wayleave Issues Put Business At Risk
When Keko London signed up to a lease with ‘fibre in the building’, it was a shock to find out that fibre to the building didn’t exist.
It was at this point that, like so many businesses, Keko London embarked on the painful journey through the legalities of accessing a nearby fibre connection into the office building…
Moving Office? Don’t Let Problems Get In The Way
Increasingly, service providers are adopting process automation, customer management systems and contact centre support to try to streamline service delivery.
The problem is, technology designed to eliminate human error is also eliminating human input, and service quality is suffering…
Using our experience, our skills and our relationships with network providers, we have the resources to resolve issues in time.
Whether you’re a small business or a multi-national enterprise, there’s a lot more to be considered. We can help you:
- Meet deadlines
- Avoid pitfalls
- Ensure business continuity
- Cut the cost of your communications relocation
- Reduce ongoing voice, data and mobile expenditure
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The Gap in MIFID 2 Compliant Call Recording Solutions For Hosted Telephony SystemsCompliant hosted telephony - in the UK alone, millions of companies have already ditched their on-premise phone system to reap the many benefits of hosted telephony - reduced costs, lower admin resource requirements, future-proofing, scalability and greater resilience to name a few. However, ensuring that calls are recorded and stored in line with MiFID II and other regulatory requirements continues to pose a [...]
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Continuing to build on their strong presence in the Financial Services arena and the growth of their Communications Compliance portfolio, DoubleEdge have partnered with Telemessage to provide a compliant WhatsApp recording service to financial firms both in the UK and worldwide.The increasing popularity of WhatsApp among traders, brokers and other regulated individuals has been causing a major headache for Compliance departments. Under MiFID II, Dodd-Frank and SYSC 10A regulations, to name [...]