• scrabble-4958237_1280

    COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING

    Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]
  • 0 (1)

    GAMMA ROADSHOW, LONDON 2020

    London, Thursday, 5 March 2020 – Stamford Bridge, London Always a pleasure to get out of the office, and to see what the Gamma Roadshow has in store. The senior management team of Gamma have been touring the UK over two weeks in February and March. With previous roadshows hosted at a series of unique venues including cinemas, theatres and stately homes, this year’s roadshow was football themed. The ‘Gamma 2020’ roadshow was held at four iconic stadiums; Hampden Park in Glasgow, Etihad [...]
  • Voice and Ecommunications Surveillance

    NEW YEAR, NEW BUSINESS PRACTICES – UNIFIED COMMUNICATIONS

    As we enter 2020, is it time for you to rethink communications structures within your business?  One aspect of many businesses, historically split between various providers, is their Voice, Mobile, and Data solutions. Does it really make sense to have one provider for data, another for voice and another for mobile? The most sensible solution would be to find one provider that can deliver all three to your business. This aside, the potential complications of juggling multiple [...]
  • AGherkin

    DOUBLE EDGE & SOTERIA HOST BRIEFING – REAL-TIME COMMUNICATIONS & TRADE SURVEILLANCE

    On Friday, 15th November, DoubleEdge teamed up with Soteria™ to host a breakfast briefing at Searcy’s at the Gherkin. Attendees were invited to join the briefing, focusing on “a single, unified platform for proactive, real-time communications AND Trade Surveillance”.   Soteria™ is a compliant multimedia communications software solution that captures, encrypts, stores and surveils data in real-time.   With an ever-growing need for companies to remain secure and capture [...]
  • MiFID II Compliant Hosted Telephony

    MIFID II COMPLIANT HOSTED TELEPHONY – DOUBLE EDGE BRING COMPLIANT CLOUD-BASED CALL RECORDING SOLUTIONS TO FINANCIAL FIRMS

    The Gap in MIFID 2 Compliant Call Recording Solutions For Hosted Telephony SystemsCompliant hosted telephony - in the UK alone, millions of companies have already ditched their on-premise phone system to reap the many benefits of hosted telephony - reduced costs, lower admin resource requirements, future-proofing, scalability and greater resilience to name a few. However, ensuring that calls are recorded and stored in line with MiFID II and other regulatory requirements continues to pose a [...]
  • MiFID2_GDPR Compliant WhatsApp Recording

    COMPLIANT WHATSAPP RECORDING – DOUBLE EDGE PARTNER WITH TELEMESSAGE TO BRING MIFID2 AND GDPR COMPLIANT WHATSAPP SERVICE TO REGULATED FINANCIAL FIRMS

    Continuing to build on their strong presence in the Financial Services arena and the growth of their Communications Compliance portfolio, DoubleEdge have partnered with Telemessage to provide a compliant WhatsApp recording service to financial firms both in the UK and worldwide.The increasing popularity of WhatsApp among traders, brokers and other regulated individuals has been causing a major headache for Compliance departments. Under MiFID II, Dodd-Frank and SYSC 10A regulations, to name [...]
  • Medical (4)

    EMERGING TECHNOLOGIES WITHIN HEALTHCARE

    With many medical practices remaining open throughout the pandemic and focusing on remote consultations, we are now seeing a shift in guidelines from NHS England, urging anyone in need of medical support to seek the advice and care they need, including face to face if required. Not only now, but for future operational efficiency, practices are looking to technologies that can help them to better accommodate and serve their patients. This is now amplified by an increasing pressure to [...]
  • aGAIN

    OPTIMISE MS TEAMS WITH DOUBLE EDGE

    MS TEAMS WITH DOUBLE EDGE In a world where we find ourselves changing the way we work and live, businesses have been turning to technologies that can allow their workforce to work remotely, securely and efficiently. Microsoft Teams is probably the obvious choice to make to facilitate this global change, but is your business using Teams to its full capabilities? What else can you achieve with Teams?   Enter DoubleEdge and our Range of Technology Partners Depending on your [...]