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    MERGER CREATES NEXT-GENERATION, CLOUD CENTRIC, MANAGED SERVICES COMPANY – KERV

    Merger of DoubleEdge Professional Services, Foehn, and Metaphor IT creates next-generation cloud-centric managed services company Kerv, a next-generation ‘customer-first, cloud-first’ managed services provider has launched in the UK today with the merger of leading IT businesses, DoubleEdge Professional Services, Foehn and Metaphor IT.  It has been created to bring together the expertise of the three companies to help mid-market customers achieve successful business outcomes in a new [...]
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    REMOTE WORKING REVIEW

    Are your workforce finding it difficult to work from home? Do you need to update your remote access? DoubleEdge are experts in delivering secure, remote working solutions. Our highly experienced team of technical professionals understand that providing secure remote access to essential enterprise desktops, applications and data has never been more challenging and are on hand to help by offering a remote working review for your business. With remote working now a fundamental part of [...]
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    THE DEMISE OF ISDN

    Find out why organisations are now looking at SIP trunking as the obvious ISDN replacement and what the benefits are. Technologies like SIP trunking offer a more flexible, cost-effective telecoms solution for your organisation to help you achieve your business goals. For your replacement options, that best fit your business, get in touch with us HERE   ISDN standard was set in the late ‘80’s: The world wide web was just being invented Mobile telephony was just [...]
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    HOSTED SYSTEMS – FACILITATING THE LONG-TERM TRANSITION

    As the way we work has changed dramatically, how can we continue to assist your business with that change, long term?  Through recent weeks, thousands of companies - those who had no effective measures in place to cope with the situation - have worked with telecom vendors to quickly deploy temporary cloud-based telephony solutions, enabling them to mirror their phone system's functionality on remote devices and replicate staff's desk phones on their mobiles, making and receiving calls as [...]
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    BUSINESS CONTINUITY – INFORMAL ROUND TABLE SESSION 02/04/20

    Business Continuity Plans - informal online round table session on Thursday 2nd April at 11am For years, telecoms companies have been telling businesses about the "ISDN cut-off" in 2025, when ISDN services will be completely withdrawn from service, and encouraging firms to embrace the benefits of IP telephony solutions sooner rather than later. Hosted VoIP systems in particular offer the flexibility to work from anywhere, on any device; the ability to scale up or down at the click of [...]
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    COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING

    Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]
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    MS TEAMS RECORDING – LIVE WEBINAR

    30 MINUTE LIVE WEBINAR Wednesday 27th January at 2:00pm GMT / 9:00am EST Join us with Rob Houghton (Soteria) and Thomas Perkins (Kerv)   If your organisation is using or planning to use Microsoft Teams, how do you ensure regulatory compliance?  Coverage gaps = increased risk = regulatory scrutiny and penalties. Since the catalytic effect of COVID-19 on digital transformation and the adoption of business continuity and collaboration tools like Microsoft Teams, [...]
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    WECHAT RECORDING & ARCHIVING

    THE NEED FOR COMPLIANT WECHAT RECORDING IN REGULATED FINANCIAL FIRMS Compliant WeChat Recording: capture and securely archive staff’s WeChat messages, chats, voice calls, files and multimedia attachments for regulatory compliance.   WeChat has over 1.2 billion monthly active users…and counting. With such a significant and growing user base, particularly in China and the Far East, many financial firms rely on WeChat to communicate with their clients, who use WeChat [...]