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    REMOTE WORKING REVIEW

    Are your workforce finding it difficult to work from home? Do you need to update your remote access? DoubleEdge are experts in delivering secure, remote working solutions. Our highly experienced team of technical professionals understand that providing secure remote access to essential enterprise desktops, applications and data has never been more challenging and are on hand to help by offering a remote working review for your business. With remote working now a fundamental part of [...]
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    THE DEMISE OF ISDN

    Find out why organisations are now looking at SIP trunking as the obvious ISDN replacement and what the benefits are. Technologies like SIP trunking offer a more flexible, cost-effective telecoms solution for your organisation to help you achieve your business goals. For your replacement options, that best fit your business, get in touch with us HERE   ISDN standard was set in the late ‘80’s: The world wide web was just being invented Mobile telephony was just [...]
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    HOSTED SYSTEMS – FACILITATING THE LONG-TERM TRANSITION

    As the way we work has changed dramatically, how can we continue to assist your business with that change, long term?  Through recent weeks, thousands of companies - those who had no effective measures in place to cope with the situation - have worked with telecom vendors to quickly deploy temporary cloud-based telephony solutions, enabling them to mirror their phone system's functionality on remote devices and replicate staff's desk phones on their mobiles, making and receiving calls as [...]
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    BUSINESS CONTINUITY – INFORMAL ROUND TABLE SESSION 02/04/20

    Business Continuity Plans - informal online round table session on Thursday 2nd April at 11am For years, telecoms companies have been telling businesses about the "ISDN cut-off" in 2025, when ISDN services will be completely withdrawn from service, and encouraging firms to embrace the benefits of IP telephony solutions sooner rather than later. Hosted VoIP systems in particular offer the flexibility to work from anywhere, on any device; the ability to scale up or down at the click of [...]
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    COVID 19 – CHANGES IN THE WORKPLACE & REMOTE WORKING

    Thousands of UK firms are struggling to operate normally after sending their staff home. Many larger businesses have switchboard numbers going to voicemail or being forwarded to a single staff member’s mobile, with no way to pass calls through. Many companies are unable to use their existing phone numbers when staff are working remotely. This becomes an even bigger issue for regulated financial firms whose staff’s calls need to be recorded. Many employees are unable to collaborate [...]
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    GAMMA ROADSHOW, LONDON 2020

    London, Thursday, 5 March 2020 – Stamford Bridge, London Always a pleasure to get out of the office, and to see what the Gamma Roadshow has in store. The senior management team of Gamma have been touring the UK over two weeks in February and March. With previous roadshows hosted at a series of unique venues including cinemas, theatres and stately homes, this year’s roadshow was football themed. The ‘Gamma 2020’ roadshow was held at four iconic stadiums; Hampden Park in Glasgow, Etihad [...]
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    COMPLIANT WHATSAPP RECORDING

    THE NEED FOR WHATSAPP COMPLIANCE MONITORING The last few years have seen explosive growth in the use of encrypted Instant Messaging applications, such as WhatsApp and WeChat, by commodities traders, brokers and other regulated individuals, and increased adoption of BYOD policies. With penalties for non-compliance becoming ever more severe, financial services organisations need a compliant WhatsApp recording solution that not only captures and securely archives these [...]
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    EMERGING TECHNOLOGIES WITHIN HEALTHCARE

    With many medical practices remaining open throughout the pandemic and focusing on remote consultations, we are now seeing a shift in guidelines from NHS England, urging anyone in need of medical support to seek the advice and care they need, including face to face if required. Not only now, but for future operational efficiency, practices are looking to technologies that can help them to better accommodate and serve their patients. This is now amplified by an increasing pressure to [...]