DoubleEdge designs, integrates, deploys and maintains cloud-hosted communications. With our expertise in network connectivity, SIP, billing, data centre services and technical support, we help you make the transition from legacy to cloud communications and ensure your system meets changing business requirements in the long term.

If you need to improve customer engagement, create more flexible working conditions or plan a move to cloud communications, make contact with our consultants on +44 (0)20 3869 2442 or learn more from our buyers’ guides:

X-Series Cloud Phone & Contact Centre Systems

X-SERIES CLOUD PHONE & CONTACT CENTRE SYSTEMS

Many businesses today still have on-premise, siloed, point solutions for phone, video meetings, collaboration, and contact centre.

The 8×8 X-Series changes this by enabling customers and employees to interact in one integrated system. The results are faster time to resolution of caller issues, at lower cost and with better customer experience.

SYSTEMS TO SUIT YOUR BUSINESS

Capitalising on the advantages of a cloud-hosted system, the 8×8 X-Series delivers a low cost, secure and scalable solution that allows your communications capabilities to evolve from phone to collaboration to contact centre over time, in line with your business requirements.

X-Series Cloud Phone & Contact Centre Systems

SELECT YOUR CAPABILITIES

The 8×8 X-Series provides the tools required to communicate, collaborate and access data in one intelligent, easy to manage solution.

This single solution for voice, chat, video, meeting, and content sharing across unified mobile and desktop systems, integrates with your CRM and other systems enabling your team to collaborate from anywhere on any device.

X-Series capabilities
  • Making BYOD work for your business

    MAKING BYOD WORK FOR YOUR BUSINESS

    New range of solutions from DoubleEdge sets the standard At a time when every business is under pressure to raise its game, IT managers hold a critical position in the battle to power-up performance. Implementing a Bring Your Own Device or BYOD programme can make a big contribution to gaining competitive advantage by cutting the cost of telecoms hardware, increasing productivity and improving staff motivation. Get it right and BYOD is a business winner – get it wrong and it could be a [...]
  • Double edge pci compliance solution addresses threat of escalating fraud

    DOUBLE EDGE PCI COMPLIANCE SOLUTION ADDRESSES THREAT OF ESCALATING FRAUD

    Retailers that do not comply with PCI DSS (Payment Card Industry Data Security Standard) risk heavy fines, the withdrawal of merchant services and damage to business reputation. At a time when fraud arising from purchases made over the phone or online is growing by 23%, it’s essential that retailers have the right systems in place to manage and control payments in compliance with PCI. DoubleEdge, the provider of consultancy services for fixed and mobile communications, has responded to [...]