DoubleEdge designs, integrates, deploys and maintains cloud-hosted communications. With our expertise in network connectivity, SIP, billing, data centre services and technical support, we help you make the transition from legacy to cloud communications and ensure your system meets changing business requirements in the long term.

If you need to improve customer engagement, create more flexible working conditions or plan a move to cloud communications, make contact with our consultants on +44 (0)20 3869 2442 or learn more from our buyers’ guides:

X-Series Cloud Phone & Contact Centre Systems

X-SERIES CLOUD PHONE & CONTACT CENTRE SYSTEMS

Many businesses today still have on-premise, siloed, point solutions for phone, video meetings, collaboration, and contact centre.

The 8×8 X-Series changes this by enabling customers and employees to interact in one integrated system. The results are faster time to resolution of caller issues, at lower cost and with better customer experience.

SYSTEMS TO SUIT YOUR BUSINESS

Capitalising on the advantages of a cloud-hosted system, the 8×8 X-Series delivers a low cost, secure and scalable solution that allows your communications capabilities to evolve from phone to collaboration to contact centre over time, in line with your business requirements.

X-Series Cloud Phone & Contact Centre Systems

SELECT YOUR CAPABILITIES

The 8×8 X-Series provides the tools required to communicate, collaborate and access data in one intelligent, easy to manage solution.

This single solution for voice, chat, video, meeting, and content sharing across unified mobile and desktop systems, integrates with your CRM and other systems enabling your team to collaborate from anywhere on any device.

X-Series capabilities
  • piccadilly-circus-2781570_1280

    THE DEMISE OF ISDN

    Find out why  organisations are now looking at SIP trunking as the obvious ISDN replacement and what the benefits are. Technologies like SIP trunking offer a more flexible, cost-effective telecoms solution for your organisation to help you achieve your business goals. For your replacement options, that best fit your business, get in touch with us HERE   ISDN standard was set in the late ‘80’s: The world wide web was just being invented Mobile telephony was just [...]
  • blueprints-1837238_1920

    HOSTED SYSTEMS – FACILITATING THE LONG-TERM TRANSITION

    As the way we work has changed dramatically, how can we continue to assist your business with that change, long term?  Through recent weeks, thousands of companies - those who had no effective measures in place to cope with the situation - have worked with telecom vendors to quickly deploy temporary cloud-based telephony solutions, enabling them to mirror their phone system's functionality on remote devices and replicate staff's desk phones on their mobiles, making and receiving calls as [...]