DoubleEdge designs, integrates, deploys and maintains cloud-hosted communications. With our expertise in network connectivity, SIP, billing, data centre services and technical support, we help you make the transition from legacy to cloud communications and ensure your system meets changing business requirements in the long term.

If you need to improve customer engagement, create more flexible working conditions or plan a move to cloud communications, make contact with our consultants on +44 (0)20 3869 2442 or learn more from our buyers’ guides:

X-Series Cloud Phone & Contact Centre Systems

X-SERIES CLOUD PHONE & CONTACT CENTRE SYSTEMS

Many businesses today still have on-premise, siloed, point solutions for phone, video meetings, collaboration, and contact centre.

The 8×8 X-Series changes this by enabling customers and employees to interact in one integrated system. The results are faster time to resolution of caller issues, at lower cost and with better customer experience.

SYSTEMS TO SUIT YOUR BUSINESS

Capitalising on the advantages of a cloud-hosted system, the 8×8 X-Series delivers a low cost, secure and scalable solution that allows your communications capabilities to evolve from phone to collaboration to contact centre over time, in line with your business requirements.

X-Series Cloud Phone & Contact Centre Systems

SELECT YOUR CAPABILITIES

The 8×8 X-Series provides the tools required to communicate, collaborate and access data in one intelligent, easy to manage solution.

This single solution for voice, chat, video, meeting, and content sharing across unified mobile and desktop systems, integrates with your CRM and other systems enabling your team to collaborate from anywhere on any device.

X-Series capabilities
  • IWD-logo-text-700-400

    INTERNATIONAL WOMEN’S DAY 2021

    "A challenged world is an alert world and from challenge comes change. "So let's all choose to challenge."   On Monday March 8th 2021, we, across the Kerv Group chose to get involved in 2021's International Women's Day and the #ChooseToChallenge campaign. To kick off Kerv’s charity involvement as a group, we wanted to celebrate IWD 2021 and equality in the workplace, whilst also raising funds and awareness for our chosen charity, Women’s Aid. Covid 19 and lockdown has had a [...]
  • Lock

    MS TEAMS RECORDING – LIVE WEBINAR

    30 MINUTE LIVE WEBINAR Wednesday 27th January at 2:00pm GMT / 9:00am EST Join us with Rob Houghton (Soteria) and Thomas Perkins (Kerv)   If your organisation is using or planning to use Microsoft Teams, how do you ensure regulatory compliance?  Coverage gaps = increased risk = regulatory scrutiny and penalties. Since the catalytic effect of COVID-19 on digital transformation and the adoption of business continuity and collaboration tools like Microsoft Teams, [...]