SERVICE EXCELLENCE

We're an independent, specialist IT and communications service provider. We believe in the power of new technology to transform the way businesses are able to work. But we also believe that proactive, knowledgeable support from people who really care is at the heart of delivering performance improvement. And that's the difference with DoubleEdge.

REFRESHING APPROACH

We are the service provider of choice for many market-leading companies around the world. They rely on us to help them address their business challenges across Voice, Data & Mobile comms and Communications Compliance. And they value an approach that combines innovative, tailored solutions, deep industry knowledge and service excellence to deliver cost savings and operational efficiencies.

TOP TECHNOLOGY PARTNERS

We work collaboratively with the world's top technology vendors and network providers to make sure our clients always benefit from best-in-class solutions. These partnerships also support our culture of innovation and help to ensure that your technology investment is always aligned with strategic priorities across the business.

Our experienced management team is led by some of the most respected names in the industry:

Steve Burges

STEVE BURGES – MANAGING DIRECTOR

Over the last 20 years, Steve has held Director Level positions in a number of leading corporations, delivering converged communication and network solutions to global clients. He founded DoubleEdge with the belief that service providers must leverage their knowledge and a commitment to proactive customer support in order to optimise performance improvement and return on technology investment for clients.

Alex James

ALEX JAMES – DIRECTOR

Alex has 20 years’ experience in the international telecommunications and network services arena. Before joining DoubleEdge in 2008, he held senior positions at Capgemini, Ernst & Young and mobile data clearing company, MACH, across EMEA and APAC regions. With a deep understanding of mobile and converged technologies he has specialist expertise in advising on cost reduction initiatives, delivering robust and resilient technical solutions as well as effective vendor management.

Nicki Jardine

NICKI JARDINE – BILLING & OPERATIONS MANAGER

After 18 years in the telecoms, Nicki has developed a depth of knowledge in a wide spectrum of sectors and areas – from sales, project and operations management, to provisioning, billing analysis and service delivery. At DoubleEdge, she is responsible for managing the UK and international Billing Platforms, as well as developing and managing all key operational processes.

We’re always on the lookout for new professional talent – people who can add value to our service offering, who share our passion for technology and who genuinely believe the customer comes first. If that sounds like you, please get in touch.

  • INSIGHTFUL TECHNOLOGY AND DOUBLE EDGE UNITE TO DELIVER REGULATORY COMPLIANCE SAAS TO FINANCIAL SERVICES

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    London, UK - 25th July 2018 Compliant voice, e-communications and cognitive services disruptor, Insightful Technology, has agreed a new partnership with agile IT and unified communications provider, DoubleEdge, as part of their growing activity in the Financial Technology marketplace. The new alliance has already been celebrated with an early customer acquisition, for deployment in August. Insightful’s Soteria™ platform is already used by 9 of the top 12 global banks and now enables [...]

  • DOUBLE EDGE ACQUIRE BRIDGEONE

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    DoubleEdge embarks on expansion plan with acquisition of BridgeOne Telecom BridgeOne has today acquired by DoubleEdge Professional Services, an innovative cloud, data and voice solutions provider here in the UK and across EMEA. This provides a positive outlook for the clients and staff of BridgeOne as the industry is moving towards voice and data and mobile unification, cost efficiencies and the ability to support the ever-growing needs of employee communications. The two businesses [...]