SERVICE EXCELLENCE

We're an independent, specialist IT and communications service provider. We believe in the power of new technology to transform the way businesses are able to work. But we also believe that proactive, knowledgeable support from people who really care is at the heart of delivering performance improvement. And that's the difference with DoubleEdge.

REFRESHING APPROACH

We are the service provider of choice for many market-leading companies around the world. They rely on us to help them address their business challenges across voice, data and mobile comms. And they value an approach that combines innovative, tailored solutions, deep industry knowledge and service excellence to deliver cost savings and operational efficiencies.

TOP TECHNOLOGY PARTNERS

We work collaboratively with the world's top technology vendors and network providers to make sure our clients always benefit from best-in-class solutions. These partnerships also support our culture of innovation and help to ensure that your technology investment is always aligned with strategic priorities across the business.

Our experienced management team is led by some of the most respected names in the industry:

Steve Burges

STEVE BURGES – MANAGING DIRECTOR

Over the last 20 years, Steve has held Director Level positions in a number of leading corporations, delivering converged communication and network solutions to global clients. He founded DoubleEdge with the belief that service providers must leverage their knowledge and a commitment to proactive customer support in order to optimise performance improvement and return on technology investment for clients.

Alex James

ALEX JAMES – DIRECTOR

Alex has 20 years’ experience in the international telecommunications and network services arena. Before joining DoubleEdge in 2008, he held senior positions at Capgemini, Ernst & Young and mobile data clearing company, MACH, across EMEA and APAC regions. With a deep understanding of mobile and converged technologies he has specialist expertise in advising on cost reduction initiatives, delivering robust and resilient technical solutions as well as effective vendor management.

Nicki Jardine

NICKI JARDINE – BILLING & OPERATIONS MANAGER

After 18 years in the telecoms, Nicki has developed a depth of knowledge in a wide spectrum of sectors and areas – from sales, project and operations management, to provisioning, billing analysis and service delivery. At DoubleEdge, she is responsible for managing the UK and international Billing Platforms, as well as developing and managing all key operational processes.

We’re always on the lookout for new professional talent – people who can add value to our service offering, who share our passion for technology and who genuinely believe the customer comes first. If that sounds like you, please get in touch.

  • DOUBLE EDGE TO HOST BREAKFAST BRIEFING AT THE CHESTERFIELD MAYFAIR, LONDON ON 8TH MAY 2019

    Eliminating Data, Vendor & Technology Silos for Effective Communications Compliance Monitoring & Surveillance The universal challenge facing financial firms, in the face of increasing legislation, stricter controls and harsher penalties for non-compliance, is the dispersal of communications data across numerous disparate “silos”, making it virtually impossible to implement effective measures to proactively counter market abuse in real-time; let alone assemble historic data for case [...]
  • REGULATORY COMPLIANCE SAAS PLATFORM SOTERIA SHORTLISTED IN 11 CATEGORIES FOR REGTECH INSIGHT AWARDS 2019

    DoubleEdge are pleased to announce that Soteria™, the cloud-based compliance monitoring, surveillance and analytics platform powered by DoubleEdge partners Insightful Technology, has been shortlisted in 11 categories for the 2019 RegTech Insight Awards, taking place in London on the 3rd May 2019: Best Sell-Side Regulatory Data Solution Best Buy-Side Regulatory Data Solution Best Data Management Solution for Regulatory Compliance Best Vendor Solution for Dodd-Frank Best Voice and [...]