Merger of DoubleEdge Professional Services, Foehn, and Metaphor IT creates next-generation cloud-centric managed services company

Kerv, a next-generation ‘customer-first, cloud-first’ managed services provider has launched in the UK today with the merger of leading IT businesses, DoubleEdge Professional Services, Foehn and Metaphor IT.  It has been created to bring together the expertise of the three companies to help mid-market customers achieve successful business outcomes in a new digital era.  Their combined offer includes:

  • DoubleEdge Professional Services delivers and manages solutions across UC, voice, data, mobility and innovative compliance products, with an impressive client list of corporate businesses.
  • Foehn is a Cloud UC and Contact Centre provider with award winning cloud UCaaS and CCaaS products in Voxivo and VoxivoCX as well as being a Genesys Gold Partner and the Genesys EMEA Cloud Partner of the Year.  Foehn has over 300 customers in both the public and private sectors.
  • Metaphor IT is a leading managed services business focusing on three core solution offerings; Cloud Services, Digital Workspaces, and IT Managed Services, all of which are encompassed by the business’ “Secure By Design” principles.

All three businesses are delivering double-digit growth rates and the new company will drive further organic growth of these businesses.

The management team of each of the three businesses all join the senior team, led by Alastair Mills as Executive Chairman; Mike Ing, Managing Director and Andrew Marshall, group CFO.

Kerv’s proposition puts the customer front and centre – helping to solve business problems and navigate a successful path into a more digital-led future.

Alastair Mills, Executive Chairman, Kerv says: “Customers want to buy a wider range of integrated solutions from a trusted partner whilst leveraging the power of cloud technologies. But they will only do so if those providers can continue to deliver excellent customer experience in this rapidly changing market. As we focus on organic growth of DoubleEdge Professional Services, Foehn and Metaphor IT, supplemented by carefully targeted acquisitions, we will not lose sight of our customer-first strategy.”

Underpinning the Kerv strategy is a multi-million pound investment in the future. Kerv is developing a next generation, cloud-centric operating platform specifically designed to make it easy, quick and efficient to deliver a diverse and extensive range of future-proofed services. The platform will be a crucial component in providing the best possible customer experience for DoubleEdge Professional Services, Foehn and Metaphor IT clients.

Mike Ing, Managing Director, Kerv adds:

“As a cloud-first, customer-first business, we have the combined capabilities with DoubleEdge Professional Services, Foehn and Metaphor IT to help UK businesses navigate a new way of working as they adapt to an agile, technology-led environment post the pandemic.”

 

DoubleEdge Professional Services www.edge-edge.co.uk

DoubleEdge Professional Services launched in 2008 and is based in the City of London, led by Steve Burges and Alex James. They bring excellent relationships with leading corporates delivering and managing solutions across UC, voice, data, mobility and innovative compliance products. DoubleEdge has an impressive client base based upon providing an unparalleled service, the client base includes, Harrods, TP ICAP, Investec and Waterstones.

 

Foehn  www.foehn.co.uk

Foehn is a Cloud UC and Contact Centre provider based in Richmond, Surrey.  Founded in 2000 by Managing Director James Passingham, Foehn has developed it’s own award winning cloud UCaaS and CCaaS products in Voxivo and VoxivoCX as well as being a Genesys Gold Partner and the Genesys EMEA Cloud Partner of the Year.  Foehn has over 300 customers in both the public and private sectors, including Kiwi.com, The Zoological Society of London (ZSL), See Tickets and The Local Government Ombudsman.

 

Metaphor IT www.metaphor-IT.com

Metaphor IT is a leading managed services business based in the City of London. The business focuses on three core solution offerings; Cloud Services, Digital Workspaces, and IT Managed Services, all of which are encompassed by the business’ “Secure By Design” principles. Metaphor IT focuses on the clients business needs, understanding and designing technical solutions to meet the ever-changing demands of the end users.

 

 

 

About DoubleEdge

DoubleEdge is a leading provider of cutting edge, tailored IT & telecommunications solutions. Based in the City of London, DoubleEdge have 4 main lines of business - Voice, Mobile, Data and Compliance. VOICE: Hosted telephony, SIP, telephone systems, conferencing and collaboration solutions. MOBILE: Bespoke business mobile contracts, mobile device management, cost consultancy and contract negotiation. DATA: Basic internet access, WiFi, Multi-tenant connectivity solutions, MPLS, VPLS and network security. COMPLIANCE: Recording, archiving and e-discovery (fixed line, mobile, WhatsApp), holistic voice, e-comm and trade surveillance solutions.